Sustain & Operate Your Hub
A solid understanding of the role of operating a community hub, navigating new tenant relations or service collaborations and ensuring diverse revenue streams is essential to the long-term sustainability and viability of the hub.
Planning for the future viability of a hub is critical. Managing the relationships and expectations of other partners in the hub is as important as monitoring your cash flow and revenue targets. It is also the time in which evaluations are conducted with the goal of service improvement and measuring the success of the collaboration.
Community Hub Development: Building Community through Collaboration Report
M. Andrews for the Peterborough Poverty Reduction Network (2013)
The purpose of this project was to research models of non-school-based community hubs in Canada and provide best practices for community hub models. Community hubs are centres of activity and provide a gathering place for adults and children to enjoy educational, social, recreational and cultural activities.
Rigour: how to Create world-Changing Shared Spaces
Centre for Social Innovation (2014)
Shared Spaces for Social Innovation is about sharing the story and empowering others to learn from the experience of creating a shared spaces model at the Centre for Social Innovation (CSI). This book is a manual for those planning or operating a shared space. It reveals the accumulated knowledge of six years of experience and offers a ton of tips, lessons and tools for developing a strong organization and vibrant community.
Balancing Act: Sustainable Finances For Shared Spaces
Non Profit Centres Network (NCN) (2015)
In the 2015 State of the Shared Space Sector survey, Non Profit Centres Network (NCN) found that a large proportion of mission driven shared spaces are operating as successful social enterprises. Over 70% of nonprofit centers were operating at a break even or profitable financial position. At the same time, NCN has heard from many of its members that traditional nonprofit funding streams, like major gifts or foundation grants, are difficult for them to attain. It is important to analyze the practices of the profitable centers to understand how to help those centers that are running a deficit and to help new spaces avoid major pitfalls.
Templates & Tools
Operating Budget Template
The operating budget in an Excel file sets out the detailed, ongoing operational costs of the project, as well as the cost of any financing (e.g. mortgage payments) being carried in the project.
Participatory Evaluation Toolkit
The toolkit defines evaluation, identifies what makes participatory evaluation unique, and reviews some important considerations for any evaluation. It describes key qualities to make sure your participatory evaluation activities are both empowering and effective and outlines steps for coordinating evaluation activities
Financing and Funding
Community organizations use social enterprise ‘businesses’ to achieve their social, cultural, and/or environmental goals while generating revenue. This module included on the Innoweave website will increase participant’s knowledge about social enterprise and explore the value it can add to their non-profit, while helping participants to think about whether social enterprise is appropriate for their organization at this time.
East Scarborough Storefront Theory of Change
East Scarborough Storefront (2014)
The East Scarborough Storefront (The Storefront) has been pioneering a new approach to community development that we have recently coined the Connected Community Approach (CCA). The Theory of Change you are about to read describes that approach and the role of The Storefront as a Community Backbone Organization.
Indigenous Approaches to Program Evaluation
National Collaborating Centre for Aboriginal Health (2014)
It is imperative that an Indigenous world view be included in the evaluation framework, that community cultural protocols are understood and adhered to, that the evaluator positions him/herself by developing a relationship of trust and respect, that important issues are identified and redressed, and that the community’s political, social and cultural values are appreciated and incorporated into the methodology.
Community Hubs: How to set up, run and sustain a community hub to transform local service provision
My Community (Locality) (2016)
The Our Place programme was funded by the UK Department for Communities and Local Government (DCLG) and delivered by Locality and partners. Our Place put communities at the heart of service delivery in their area and involved local partners within a neighbourhood coming together with local people to identify and work on the issues that matter most to them.
Measuring Collaboration: The Benefits and Impacts of Nonprofit Centers
Homeless Hub: Canadian Observatory on Homelessness (2011)
Models of shared facilities, known as nonprofit centers, are as diverse as the many communities that house them. Yet, this first-ever assessment of organizations sharing facilities in the US and Canada found that organizations in shared spaces experience significant improvements in their overall effectiveness and efficiency, which ultimately yield greater impacts for the communities they serve.