This Information Sheet is a general guidance document developed by the Ministry of Government and Consumer Services that explains the provisions in the Freedom of Information and Protection of Privacy Act (FIPPA) & the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) that allow for the sharing of client information in the context of integrated service delivery. The information sheet is an administrative tool that has been produced for organizations that are subject to FIPPA or MFIPPA that may need to share a client’s personal information in order to deliver services to clients in a holistic or more integrated manner (e.g. between organizations that are part of a community hub).
It also identifies considerations for organizations and programs when determining when they might share personal information about clients. The intent is to enable institutions and front line staff to make informed decisions based on knowledge of the legislative parameters.
The information contained in this document is not intended as legal advice, nor is it a substitute for legal advice.
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